Syba Academy has broad endorsement from the New South Wales Education Standards Authority (NESA). Many of our courses are also accredited with Teacher Quality Institute ACT. Please refer to individual course listings for accreditation status for that course.

Yes, Syba Academy collaborates with a number of organisations in order to deliver high quality professional development opportunities. Some of the organisations we have worked with include ALIA Schools, the School Library Association of South Australia, AISWA Libraries, Western Australia School Library Association, School Library Association of Queensland (Northern Queensland), School Library Association of Queensland (Gold Coast) and Australia School Library Association (Tasmania). In New Zealand, Syba has worked with the School Library Association of New Zealand Aeoteroa and the National Library of New Zealand.

Syba Academy has also worked with the NSW Department of Education and Training and various Catholic Education Offices across Australia. Syba’s Guided Inquiry seminars are delivered in partnership with the Centre for International Scholarship in School Libraries (CISSL) at Rutgers University, The State University of New Jersey.

You may cancel your seminar registration however this will incur a 10% cancellation fee. Cancellations within 7 days of the seminar this will incur the full cost of registration. Name changes within the same organisation are allowed at any time. Please contact us as soon as possible if you need to vary your registration.

If you need to change or cancel an order please contact us as soon as possible.

Yes. You will be given the option to enter a customer reference number, simply enter your purchase order number and we will ensure it appears on the final invoice.

We appreciate feedback on our products and services. We assure you we will treat every request with the utmost respect and care.

Please contact us and one our our friendly team members will be happy to assist you.

Please contact us if you have any questions regarding our professional development programs and opportunities or if you are looking for a customised program to suit your needs.

The vinyl lettering application pack includes masking tape and a vinyl lettering applicator. If you already have masking tape and a flat straight edge instrument to use to rub vinyl onto your surface then you do not need a vinyl lettering application pack.

No, Syba Signs banners are made from a synthetic tear-resistant media and therefore do not need to be laminated.

Yes. We will invoice your order and send the invoice with your goods. You also can enter purchase order numbers online and request an order.

Your credit card details are stored securely and immediately destroyed after use.

Yes we ship internationally, please refer to individual websites:
www.sybasigns.com.au (Australia)
www.sybasigns.co.nz (New Zealand)
www.sybasigns.com (USA & Rest of the World)

There are many ways you can find out more about the products and services we offer. You can request a Syba Signs catalogue, subscribe to our eNewsletter or contact us and one of our experienced team members will be able to assist you by phone or email.

You will find lots of helpful links to product information such as label and divider lists, how to guides and instructional videos on our home hover menu or in the footer of our website.

We have also set up an extensive FAQ's page which includes some of our most frequently asked questions - we will always be adding to this list so check it out. Our blog Syba News also includes product reviews and other helpful hints.

If you can't find what you are looking for online please feel free to contact us and one of experienced and helpful team members will be able to assist you.

Your invoice will be sent out with your order. If you do not have a copy of your invoice and you have received your goods please Contact Us.

We recommend sending us a colour sample if you would like to ensure your signs match the existing colours in your school or library. The colours on screen or in the catalogue may not be an exact representation of the colour of a sign once produced.

You should receive an email confirming your order in the moments following its completion. If you do not receive a confirmation email please contact us so we can ensure your order has been received.

You can expect to receive your products between two and four weeks from the time of ordering. Please note that dispatch time is based on the availability of stock. If you need your products for a particular date please contact us at the time of ordering so we can ensure you receive them in time. If you have not received your products four weeks after placing your order please contact us.

Depending on the location our full day seminars attract 100-200 participants.

Count the number of shelves in your library. The total number of shelves equates to the number of holders you will need. Each holder is 890mm long. Please contact us if you need assistance and we would be more than happy to help.

We exclusively use Australia Post eParcel to send you orders.
If you require Express Post please contact us to make this request and to get a quote for this service.

New Zealand and international customer orders are goods and services tax free.

Yes, Syba Academy can take the hard work out of organising your next professional development day. Our Academy Speakers Network offers an extensive range of speaker options for your event. For more information please visit our speakers page or contact us for more information.

You can choose to receive an invoice or pay by credit card at checkout. If you select the invoice option it will be sent with your order. The payment terms are 30 days from the date of invoice.

Shipping and handling for Sydney metro orders is $15.00 + GST
Shipping and handling for WA, NT, SA & FNQ orders is $21.00 + GST
Shipping and handling for Rest of Australia orders is $17.00 + GST
Spine Label only orders: $9.00 + GST Australia wide.
If you require an express service please contact us for options and pricing.

Please refer to our online shipping information for international shipping rates.

Please refer to our online shipping information for New Zealand shipping rates.

When shopping on www.sybasigns.com.au all prices are in Australian Dollars (AUD) and are inclusive of GST. Credit card payments are made in Australian dollars.

When shopping on www.sybasigns.co.nz all prices are in New Zealand Dollars (NZD) and are GST free. Credit card payments are made in New Zealand dollars.

When shopping on www.sybasigns.com all prices are in US Dollars (USD) and are tax free. Credit card payments are in US dollars.

If you believe a discount should have been applied to your order please contact us with your invoice number and the relevant discount information.

Any cancellation of a Syba Academy course including a seminar, workshop or online learning program will incur a 10% fee. Any cancellation within 7 days of start date will incur the full cost of registration. Name changes within the same organisation are allowed. Please contact us if you have any questions.

Please contact us if you cannot find the product you need. We aim to create customised solutions for our clients and are more than willing accommodate your needs.

Please refer to our returns policy.

Please contact us within 30 days of receipt of your order if you have damaged or missing items in your order. We encourage all customers to fully inspect their orders on receipt to ensure any discrepancies are sorted out as soon as possible.

Our fiction colour-coded shelf labelling system uses 8 colours which rotate through the alphabet. This is consistent for the shelf labels, shelf dividers and spine labels.

Syba Academy offers a professional seminar experience with up to date topics and internationally renowned and qualified speakers. Your registration also includes arrival tea and coffee, morning tea and lunch. Your day pack holds your certificate of attendance, name tag and relevant seminar resources.

The colour-coding shelf labelling system applies to non-fiction shelf labels, shelf dividers and spine labels. Each of the 10 categories in the Dewey decimal system has a different colour. There are therefore 10 colours in total. We have posters, bookmarks and mobiles which direct clients to the specific colour and category.

Reverse cut means the vinyl is cut in reverse to adhere on the inside of a window to be viewed from the outside. This protects the product from being exposed to the outside environment.

Sticky back signs are printed on paper and laminated with a sticky backing that can adhere to a flat surface. Sticky back signs are able to have multiple colours and graphics. Vinyl signs are cut from a vinyl roll and have an adhesive backing, they adhere to a flat surface with water and pressure. A vinyl sign may only be produced in one colour and cannot have a graphic.

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Measure the depth of your shelving. If your shelf measures 250mm or more, you will need to order the large (250mm depth) dividers. If your shelf measures between 200mm and 250mm, you will need to order the small (200mm depth) dividers.

A1 is 594mm x 841mm

A2 is 420mm × 594mm

A3 is 297mm × 420mm

A4 is 210mm × 297mm

First, measure the width of the front of your shelving. If your shelf measures 26mm or more, you will need 26mm shelf label holders. If your shelf measures between 15mm and 25mm you will need 17mm shelf label holders.

Your credit card will be charged at the time of ordering.

Syba Academy has held professional development opportunities in Sydney, Brisbane, the Gold Coast, Cairns, Adelaide, Canberra, Port Macquarie, Perth, Auckland, Wellington, Christchurch, and Hong Kong.

Syba Academy will also run professional development opportunities in other locations by arrangement with local network groups or organisations.

A feature of the all new Syba Academy program is professional Online Extension Courses which are accessible by teachers across Australia and internationally. For more information about our online extension courses please visit www.sybaacademy.com.au/learning/online-extension-courses

For a full list of upcoming courses, dates and locations please visit www.sybaacademy.com.au/learning/courses

Syba Academy delegates include teacher librarians, classroom teachers, information professionals, principals, Curriculum and eLearning Coordinators, Heads of Learning Areas and school executives.

For a full list of upcoming courses, dates and locations please visit www.sybaacademy.com.au/learning/courses

Any personal information you provide is stored securely and accessed only for the express purpose of fulfilling services you have requested. Your personal information will at no point be passed onto a third party, unless required to fulfil your order as per your request. For more information please view our privacy policy.